top of page
What is your refund policy.png

Return / Refund Policy


Thank you for your purchase. We hope you are happy with your purchase.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.




All returns must be postmarked within (7) days of the purchase date. All returned items must be in new & unused condition, with all original tags & labels attached.


Return Process


To return an item, please email customer service at to obtain a return merchandise authorization (RMA) number. After receiving a RMA number, place the item securely in it's original packaging & include your proof of purchase, & mail your return to the following address.


light and love ali

Attn: Returns


631 N. Stephanie St.

po Box 648

Henderson, NV 89014

United States


You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.



After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.




For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


Please Note:


  • Sale items are FINAL SALE and cannot be returned.




If you have any questions concerning our return policy, please contact me at:


bottom of page